Documentation
Documentation
Install, configure and upgrade Coxwall, and recover if something goes wrong.
FAQ
Frequently asked questions
Is Coxwall really free?
Yes. The Free plugin is GPL-licensed on WordPress.org. Its 23 features — firewall with 29 rules, 17-stage scan, passkeys, 2FA, brute-force protection — never expire and need no account.
What does Pro add?
18 modules that need our cloud: hourly malware signatures, vulnerability alerts with virtual patching, rate limiting, bot and country blocking, live traffic, threat intel, reports, backups, uptime monitoring and more.
Do I have to reinstall anything to upgrade?
No. Open Coxwall → License in wp-admin, sign in or paste your key, and Pro downloads and installs itself. Settings and logs are kept.
What happens when my license expires?
Free protection keeps running and nothing is deleted. Pro modules pause and cloud data stops updating until you renew. If our server is unreachable, you get a 14-day grace period.
How many sites can I use a license on?
Each plan includes a number of site activations. Deactivate a site any time under My Account → Coxwall licenses to move the license.
What is your refund policy?
Ask for a refund within 14 days of purchase. Refunded license keys are revoked automatically and the Free plugin keeps protecting those sites.
Will the firewall slow my site down?
It inspects each request with precompiled rules before WordPress loads, typically in about a millisecond. Pro’s Performance screen measures the overhead on your real traffic.
What if I lock myself out?
Add define( 'COXWALL_DISABLE_WAF', true ); or define( 'COXWALL_DISABLE_LOGIN_SLUG', true ); to wp-config.php. The firewall also refuses to block your own IP address.
